Time for another rant....
Today when I called the ticket office, I got an automated message saying that "due to COVID, we're working remotely and currently trying to determine how to best handle incoming calls. Please email us at.....or visit wsucougars.com and use the chat function."
OK, so I log onto wsucougars.com to use the chat function, and.......nothing. It hour glassed for 10 minutes.
Oh well, I thought. I'll just check my account to ensure that my renewal and CAF donations are locked in for the upcoming season. Nope. That function is down too.
Last resort...I emailed athletics.tickets@wsu.edu, but I struck out again. Here's the automatic reply I received. "Thank you for emailing the Cougar Ticket Office! We're working on answering your question or request and will get back to you within 48 hours. Go Cougs!
I've been a season ticket and Lot #1 RV pass holder for many, many years now. Here we are, in the middle of May with the renewal deadline of May 15th fast approaching, and I cannot get through to the ticket office.
For as much as I love WSU, we have an amazingly small time way about the way we run our athletics department.
Today when I called the ticket office, I got an automated message saying that "due to COVID, we're working remotely and currently trying to determine how to best handle incoming calls. Please email us at.....or visit wsucougars.com and use the chat function."
OK, so I log onto wsucougars.com to use the chat function, and.......nothing. It hour glassed for 10 minutes.
Oh well, I thought. I'll just check my account to ensure that my renewal and CAF donations are locked in for the upcoming season. Nope. That function is down too.
Last resort...I emailed athletics.tickets@wsu.edu, but I struck out again. Here's the automatic reply I received. "Thank you for emailing the Cougar Ticket Office! We're working on answering your question or request and will get back to you within 48 hours. Go Cougs!
I've been a season ticket and Lot #1 RV pass holder for many, many years now. Here we are, in the middle of May with the renewal deadline of May 15th fast approaching, and I cannot get through to the ticket office.
For as much as I love WSU, we have an amazingly small time way about the way we run our athletics department.